File your Claim
At AJEX, we strive to ensure that your shipments arrive at their destination on time and undamaged. In the unlikely event of a claim, start by selecting the type and follow the steps outlined for you. Status updates will be provided once submitted and throughout the process.
Customer ServiceSelect a Claim Option
Lost Shipment
If your shipment was not received or declared lost, please select this option
Shipment Damaged
If your shipment was received damaged, please select this option
Partial Loss
If part of your shipment was not received or declared lost, please select this option
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